Frequently Asked Questions

FITLEGS®

How do I choose the right size compression sock?

When choosing the size of the stocking, start off by using your shoe size. However, it is important to check that your shoe size fits within the ankle measurements. If unsure, please consult your healthcare professional.

Do I need a prescription for compression stockings?

Ready-to-wear and standard off-the-shelf compression garments do not require a prescription. However, some of our medical and AES compression socks do require sign off from a doctor.

FITLEGS® Everyday and FITLEGS® Sport

Is there a reason why I should not wear compression stockings?*

We don’t recommend wearing compression stockings if you suffer from any of the following:

  • Serious circulatory problems
  • Leg swelling due to heart problems
  • Infection of the leg/phlebitis
  • Diabetes
    Problems with nerves in the legs and feet leading to decreased sensation
  • Open leg sores below the knee
  • Peripheral neuropathy

Please consult your doctor if you have any of these conditions:

  • Those who have blood clots already/have family history of blood clots
  • Those suffering from or have had treatment for cancer
  • Certain blood diseases
    Treatment for heart failure or circulation problems
  • Recent surgery especially on the hips or knees
  • Those who have an inherited clotting tendency

CARING FOR YOUR FITLEGS® PRODUCT

Can I wash my hospital FITLEGS?

Yes, you can wash your FITLEGS compression socks, however, we recommend the following care instructions:

  • Machine wash do not exceed 40°C/167°F
  • No bleach products should be used
  • Do not iron
  • Do not dry clean
  • Do not tumble dry
  • Wash dark colours separately. Store in cool dry place, avoid direct sunlight. Do not dry over heat source (e.g. radiator).
  • Maximum of 30 washes recommended for each FITLEGS garment
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Festive Period Opening Hours

Dear Valued Customer,

Soon our team will be enjoying a well-earned rest during this time so please take a moment to note our opening hours and delivery capabilities.

Fitlegs Festive Opening Hours
We’ll be taking a well-deserved break to recharge and celebrate the holiday season:

Closed from 12 PM on Monday, 23rd December
Reopening on Thursday, 2nd January (with normal hours resuming).

Delivery Information

To ensure your orders arrive on time, please note:
Orders placed after Friday, 20th December will be processed and dispatched after our office reopens on 2nd January and will not be delivered before Christmas.

We encourage you to place your orders early to avoid any delays during this busy period.

Thanks, and Best Wishes
As we wrap up the year, we want to extend our heartfelt thanks to all our wonderful customers for your support throughout 2024. It’s been a fantastic year, and we look forward to another great year.

We hope you have the chance to relax, spend time with loved ones, and reflect on all that’s been achieved this year.

From all of us at Fitlegs, happy holidays and best wishes for the New Year! 🎄✨